MS3 Team

We are a strongly bonded team of dynamic individuals offering expertise in info-technology, market research techniques e.g. Mystery Shopping and consultancy for customer retention and attraction and human resource management.

We have an extensive database of qualified mystery shoppers who have been thoroughly trained to be familiar with service standards in different industries, to handle both expected and unexpected scenarios and to provide an objective and detailed report of the mystery shopping experience. With this constantly updated database, we are able to find a shopper who is a perfect match with our clients’ target customers.

Apart from the database, we have a pool of professional shoppers, equipped with years of experience in mystery shopping, who are able to provide the utmost level of expertise, insights, analysis and corresponding recommendations of all functions in an organization of any particular industry.